Analysis of quality management methods in product design

Abstract

At the present stage of the development of the economy of the Republic of Kazakhstan, enterprises in the machine-building complex are focusing on addressing customer requirements to ensure product competitiveness. This is reflected in the development of product technical characteristics. The article analyzes the existing methods of quality management in the design of products. The competitiveness of a product depends on the quality of the design process: on the accuracy of the design goals set and the level of their achievement in terms of meeting consumer requirements for this product. According to research data, defects detected during the production and operation of products account for 70% of all defects. This is attributed to the suboptimal quality of the planning, design, and production preparation processes. The earlier the quality parameters are determined and fixed, the fewer resources, time and financial resources will be required to obtain the final product with the necessary quality characteristics. The research carried out in terms of analyzing quality management methods at the product design stage allowed us to identify a method for deploying the quality function (QF), which has the following advantages: reducing the cost of a defect, increasing competitiveness by providing or expanding the consumer market by maximizing their needs. The disadvantages of the method include the unregulated procedure for making intermediate and final expert decisions.